Specialist NSW clean-up team

Squalor, Hoarder & Deceased Estate Clean-Ups

Discreet, non-judgemental clean-ups for severe clutter, rubbish, odour, animal waste, deceased estates and complex property conditions. Start with a quick assessment so the team can understand the job, funding and next step before a long call.
Free onsite inspections for ready, funded clients
Finance, payment plans and payment-from-sale options can be discussed
NDIS and support-service enquiries are qualified first
Photos/videos help speed up the quote process

Specialist full-home hoarder and squalor cleans can involve large teams, rubbish removal, PPE, sanitation and odour treatment. Many full-home projects are around $13,500+ depending on the property.

Start your clean-up assessment

Answer one question at a time so our team can understand the property, timing and best next step.

Step 1/12

What type of clean-up is needed?

Choose the closest option.

How much of the property is affected?

Where is the property?

Select the property type.

What conditions are present?

Tick any that apply. This helps us understand safety, rubbish volume and sanitation needs.

Are you authorised to proceed?

When are you hoping to proceed?

Do you have funding available?

CitraClean can also discuss finance, payment plans and payment-from-sale options where suitable.

How will the project be funded?

NDIS/support services only: how is the plan managed?

What budget range are you working with?

Important: many full-home specialist hoarder and squalor cleans are approximately $13,500+ depending on labour, rubbish volume, sanitation, access and property condition. Smaller jobs may be less.

Would payment options help?

Finance, payment plans or payment from sale may be discussed depending on the job.

Can you provide photos or videos?

Photos help us understand rubbish volume, access, hazards and team size.

Where should we send the next step?

By submitting, you agree that CitraClean can contact you by phone, SMS or email about this enquiry.

Please complete the required details before continuing.

Thanks, your assessment has been sent.

Our team will receive your clean-up details, funding pathway, budget range and next-step notes. If photos are available, please send them by SMS or WhatsApp.

Discreet and confidentialSydney and NSWHoarder and squalor specialistsDeceased estate clean-ups

When a normal cleaner is not enough

CitraClean focuses on complex clean-ups where the property needs planning, labour, rubbish removal, sanitation and a team that can handle sensitive situations without judgement.

Squalor cleaning

For properties affected by rubbish, odours, sanitation issues, animal waste or unsafe living conditions.

Hoarder clean-ups

A respectful, staged approach for cluttered homes where privacy, sorting and sensitivity matter.

Deceased estates

Clearing, sorting and cleaning support for executors and families preparing the property for sale or handover.

Rubbish removal

Team-based removal of accumulated waste, contents, garage/shed clutter and bulky items.

Odour and sanitation

Cleaning support for strong odours, contamination risks, mould concerns and difficult conditions.

Aged-care transitions

Helping families prepare homes when a loved one is moving into care or needs safer living conditions.

Before

After

From overwhelming to safe, clean and manageable

Before-and-after proof helps families, executors, property managers and support coordinators understand what is possible. The first step is sending enough information so the team can assess the job properly.

Clear next steps for specialist clean-ups

Squalor, hoarder and deceased estate clean-ups can involve large teams, rubbish removal, sanitation, odour treatment and careful sorting. The assessment helps us understand the property and guide you toward the right quote, payment option or inspection.

Specialist clean-up pricing

Many full-home specialist hoarder and squalor cleans are around $13,500+ depending on labour, rubbish volume, sanitation, access and hazards. Smaller jobs may be less.

Flexible payment options

Private funds, family assistance, NDIS/support services, finance, payment plans and payment from property sale can be discussed where suitable.

Free onsite quote guidelines

Free onsite inspections are available for clients who are authorised, ready to proceed and have funding or a realistic payment pathway in place.

How it works

Tell us about the property, send photos if possible, and we will guide you through the best next step.
1

Start the assessment

Answer a short set of questions so we can understand the clean-up type, location, property condition and urgency.
2

Send photos or videos

Photos or videos help us understand access, rubbish volume, hazards and the likely team required.
3

Review and quote pathway

We review your details and confirm whether a phone review, payment discussion or onsite quote is the right next step.
4

Clean-up and restore

The team completes the clean-up with discretion, care and a practical plan for the property.

Support beyond the clean-up

Hoarding and squalor situations can be emotional for clients and families. CitraClean positions the service as confidential, respectful and practical, with complimentary counselling and emotional support available through the support team where appropriate.

Common questions before you enquire

Do you provide free onsite quotes?

Yes, for clients who are ready to proceed, authorised and have funding or a realistic payment pathway. Otherwise the team may request photos/videos and details first.

Do you accept NDIS or support-service enquiries?

Yes, but the payment pathway needs to be clarified first, including whether the plan is self-managed, plan-managed, NDIA-managed or supported another way.

What if the client needs finance or a payment plan?

CitraClean can discuss payment plans, finance options or payment from property sale where suitable.

Do we need photos or videos?

They are strongly recommended. They help estimate labour, rubbish volume, hazards, access and whether an onsite inspection is the next best step.

Talk to a specialist clean-up team

Use the quick form or call us if you need help with a hoarder, squalor, deceased estate or complex clean-up. For faster quoting, include the suburb, property condition, timing and whether photos/videos are available.

CITRACLEAN SOLUTIONS

You are about to have the cleanest, safest cleaning job possible.

Terms & Conditions

CitraClean Solutions is an exclusive cleaning company based in North Sydney servicing all Sydney suburbs.

We specialise in Post Construction Cleaning I Presale & Post Sale cleaning I Deceased Estates I Emergency Cleaning.

We understand the importance of responding quickly to our clients needs and providing the best services available.

We offer our clients several options to help manage their cleaning budget.

We offer free quotes over the phone. On-site quotes are also available and are complimentary if you proceed with the job; otherwise, a $220 call-out fee will apply.

OUR RATES:
Pre & Post Sale Cleaning:
A minimum charge of two professional cleaners for 2 hours
Is $400 plus GST ($40). Additional hours charged at $75 per hour per cleaner.

Post Construction Cleaning:
A minimum charge of two professional cleaners for 4 hours
Is $680 plus GST ($68).
Additional hours charged at $85 per hour per cleaner.

Post construction cleaning is a thorough cleanup of dust after construction works have finished. All surface areas are wiped down several times to ensure the dust is gone. Paint removal is a delicate process as not to damage the surface of the product the paint is being removed from.

We mop and vacuum all surfaces throughout the property including floors, door top and frames, skirting boards, cupboards, draws, cabinets, electrical items, light fixtures and air conditioning vents.
Wipeover kitchen cupboards, inside and out, and benchtops plus appliances.
Wash down bathroom walls, vanity, bath and shower screen removing any debris. Clean out wardrobes, tracks and sliding mirrors.
Wash interior and exterior windows, sliding doors and tracks.
Mops front and rear entrances removing all debris.

PAYMENT TERMS:
We offer our clients three methods of payment.
    1.    Invoice paid through Stripe. A merchant fee applies at 1.75% plus 30 cents to the total amount of the invoice. There is also a 10% GST payable on the agreed amount.
    2.    Bank transfer into below account. A screenshot of payment advice must be sent to show proof of payment.
    3.    Cash. If a client nominates to pay cash it must be paid upon our cleaners arrival. If additional hours of work is requested you must pay our cleaner before work continues.
CBA
BSB: 062-475
ACC: 1035 5930
Citraclean Solutions

ADDITIONAL HOURS WORKED:
Additional hours worked past the nominated time will be charged at $75/$85 per hour plus GST per cleaner. We will give you an indication of how long we expect the cleaning to take once at the property. But we will never proceed past the agreed time unless the instruction has been agreed with our client first.

SERVICE FEE:
A service fee of $200 is charged when working weekends and $350 when working Public Holidays.

RUBBISH REMOVAL:
Rubbish removal can be included in the clean but only relocated to site bins. If we are requested to take rubbish offsite, additional fees will be charged.

ADDITIONAL SERVICES:
Carpet cleaning services I High pressures cleaning I Window cleaning I Painting I Minor building works; can be provided and quoted after inspecting.

START & FINISH TIMES:
Our start time commences when we arrive at the property. We will let the client know we have arrived. If the client is late letting us in we will still charge from time of arrival.
Our finish time will be after the client inspects the job with our team and agrees it is complete.

HOURS OF WORK:
Our hours of work are from 7am to 4.30pm. We prefer to start work early to cater for all of our clients. If our client asks for a time outside these hours a fee of $350 will be incurred.

DURATION OF CLEANING & COSTS:
Given the size of your property (add property details) and I would suggest using 2 professional cleaners to get the cleaning done within the same day. If our team works say 8 hours our charge would be $1,360 plus GST ($136). If it takes longer additional fees apply. But if they get it done sooner you will only pay for the hours worked. As per above, start and finish times must by agreed between cleaner and client. We can also provide a quote to clean the furniture as per sent photos.