*Free Quotes - 0417 862 256
We're Open & Operating 24/7 Including Weekends & Public Holidays
*Free Quotes - 0417 862 256
We're Open & Operating 24/7 Including Weekends & Public Holidays

Emergency Cleaning Services

Swift, Reliable, and Professional Emergency Cleaning Services by Citra Clean Solutions

When unexpected disasters strike, immediate and thorough cleaning is essential to minimize damage and restore your space. Citra Clean Solutions offers professional emergency cleaning services to address urgent cleaning needs with speed, efficiency, and expertise. Whether it’s a natural disaster, accident, or unforeseen event, our experienced team is ready to help 24/7.
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Our Emergency Cleaning Services

Flood and Water Damage Cleanup

  • Rapid response to mitigate water damage from floods, leaks, or plumbing issues.
  • Thorough drying and dehumidification to prevent mold growth and structural damage.

Fire and Smoke Damage Cleanup

  • Comprehensive cleaning and deodorizing of spaces affected by fire and smoke.
  • Removal of soot and restoration of air quality to ensure a safe environment.

Biohazard Cleanup

  • Safe and professional cleanup of biohazards such as blood, bodily fluids, and hazardous waste.
  • Adherence to health and safety regulations for a thorough and compliant cleanup.

Vandalism Cleanup

  • Swift removal of graffiti, debris, and damage caused by vandalism.
  • Restoration of property appearance to its original state.

Post-Accident Cleanup

  • Cleaning and sanitization following accidents or injuries to ensure a hygienic environment.
  • Rapid response to restore normalcy and safety.

Emergency Disinfection

  • Rapid disinfection services in response to disease outbreaks or contamination.
  • Ensuring a safe and healthy space for occupants.

Our story

Citra Clean Solutions began over a decade ago with a mission to provide exceptional cleaning services that exceed customer expectations. Founded by a passionate cleaning enthusiast, we have grown from a small team to a trusted name in Australia, offering residential, commercial, and emergency cleaning. Our core values of customer satisfaction, quality, integrity, innovation, and community involvement guide us in delivering outstanding results using advanced equipment and eco-friendly products. We are dedicated to maintaining a cleaner, healthier, and happier environment for our clients.
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Why Choose Citra Clean Solutions for Emergency Cleaning Services?

When unexpected disasters strike, having a reliable and efficient cleaning service at your disposal can make all the difference. Here’s why Citra Clean Solutions should be your first choice for emergency cleaning services.

24/7 Availability

Emergencies don’t wait for convenient times, and neither do we. Our emergency cleaning services are available around the clock, 365 days a year, ensuring that we’re ready to respond whenever disaster strikes.

Rapid Response Times

Time is of the essence in emergency situations. Our quick response times mean that we can start the cleanup process promptly, minimizing damage and helping to restore your property as soon as possible.

Experienced and Certified Technicians

Our team consists of highly trained and certified professionals who have extensive experience in handling various types of emergency cleaning situations.

Advanced Equipment and Techniques

We use state-of-the-art equipment and the latest cleaning techniques to ensure thorough and effective results. Our advanced tools allow us to tackle even the most challenging cleanup tasks, from deep water extraction and mold remediation to smoke odor removal and hazardous waste disposal.

Safety and Compliance

We prioritize the safety of our clients and our team. All our cleaning processes comply with industry standards and regulations, ensuring that the cleanup is conducted safely and effectively. We use eco-friendly and non-toxic cleaning products to protect both the environment and the health of those in the affected area.

Confidentiality and Discretion

We understand the sensitive nature of many emergency cleaning situations. Our team handles every project with the utmost confidentiality and discretion, respecting your privacy and ensuring minimal disruption to your life or business operations.

Insurance Coordination Assistance

Dealing with the aftermath of an emergency can be overwhelming, especially when it comes to navigating insurance claims. We assist with documentation and coordination with insurance companies to streamline the claims process, helping you get back on your feet faster.

Customer-Centric Approach

At Citra Clean Solutions, customer satisfaction is at the heart of everything we do. We listen to your needs, tailor our services to meet your specific requirements, and go above and beyond to ensure you are completely satisfied with the results. Our commitment to excellence and attention to detail set us apart from the competition.

Proven Track Record

With years of experience and a proven track record of successful emergency cleanups, Citra Clean Solutions has built a reputation for reliability, professionalism, and superior service. Our satisfied clients are a testament to our dedication and expertise.

Contact Us for Immediate Assistance

When emergencies happen, don’t hesitate. Contact Citra Clean Solutions for prompt, professional, and effective emergency cleaning services. Let us help you restore your space and peace of mind.
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Emergency Cleaning Services for NDIS Providers

At Citraclean Solutions, we understand the unique needs and challenges faced by NDIS providers when it comes to maintaining a clean and safe environment for their clients. That’s why we offer specialised emergency cleaning services tailored specifically for NDIS providers, ensuring that major cleaning jobs are handled efficiently and effectively. Our experienced team is equipped to manage a variety of cleaning tasks, from deep cleaning and sanitisation to waste removal, guaranteeing compliance with all relevant health and safety standards. For example, we recently assisted an NDIS provider in a challenging situation involving a mental health client who was unable to control his bowel movements, resulting in feces being spread throughout his living space. Our team responded promptly, arriving on the job within 30 minutes, and executed a thorough and compassionate cleaning process. This included sanitising all affected areas, removing contaminated materials, and restoring the environment to a safe and hygienic state. This not only ensured the well-being of the client but also provided peace of mind to the care providers. At Citraclean Solutions, we are dedicated to delivering reliable, high-quality emergency cleaning services to support NDIS providers in maintaining safe and healthy environments for their clients.
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Emergency Cleaning Services

Customer Testimonials

"After a severe storm, our basement was flooded. Citra Clean Solutions responded immediately and did an outstanding job drying and cleaning the area. Their professionalism and speed were impressive."
Priscilla Rowland
Priscilla Rowland
"When we had a fire in our kitchen, the smoke damage was extensive. Citra Clean Solutions not only cleaned up the soot and smell but also made the kitchen look brand new. Highly recommend their services."
Emma Hunt
Emma Hunt

Get Hassle-Free Emergency Cleaning!

Contact us today to discuss your urgent cleaning needs, schedule an immediate service, and let us handle the entire process from start to finish. Your convenience and satisfaction are our top priorities.

Citraclean Solutions offers 24/7 top-quality cleaning services. Our skilled team ensures fast, reliable, and thorough cleaning for any emergency or routine need. Trust us to keep your space spotless and safe.

24/7 Emergency Cleaning Services

Fast, Reliable, and Thorough Cleaning Anytime You Need!

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*We offer free quotes over the phone. On-site quotes are also available and are complimentary if you proceed with the job; otherwise, a call-out fee will apply.

Copyright 2024, CITRACLEAN’S SOLUTIONS – All Rights Reserved.

CITRACLEAN SOLUTIONS

You are about to have the cleanest, safest cleaning job possible.

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Terms & Conditions

CitraClean Solutions is an exclusive cleaning company based in North Sydney servicing all Sydney suburbs.

We specialise in Post Construction Cleaning I Presale & Post Sale cleaning I Deceased Estates I Emergency Cleaning.

We understand the importance of responding quickly to our clients needs and providing the best services available.

We offer our clients several options to help manage their cleaning budget.

We offer free quotes over the phone. On-site quotes are also available and are complimentary if you proceed with the job; otherwise, a $220 call-out fee will apply.

OUR RATES:
Pre & Post Sale Cleaning:
A minimum charge of two professional cleaners for 2 hours
Is $400 plus GST ($40). Additional hours charged at $75 per hour per cleaner.

Post Construction Cleaning:
A minimum charge of two professional cleaners for 4 hours
Is $680 plus GST ($68).
Additional hours charged at $85 per hour per cleaner.

Post construction cleaning is a thorough cleanup of dust after construction works have finished. All surface areas are wiped down several times to ensure the dust is gone. Paint removal is a delicate process as not to damage the surface of the product the paint is being removed from.

We mop and vacuum all surfaces throughout the property including floors, door top and frames, skirting boards, cupboards, draws, cabinets, electrical items, light fixtures and air conditioning vents.
Wipeover kitchen cupboards, inside and out, and benchtops plus appliances.
Wash down bathroom walls, vanity, bath and shower screen removing any debris. Clean out wardrobes, tracks and sliding mirrors.
Wash interior and exterior windows, sliding doors and tracks.
Mops front and rear entrances removing all debris.

PAYMENT TERMS:
We offer our clients three methods of payment.
    1.    Invoice paid through Stripe. A merchant fee applies at 1.75% plus 30 cents to the total amount of the invoice. There is also a 10% GST payable on the agreed amount.
    2.    Bank transfer into below account. A screenshot of payment advice must be sent to show proof of payment.
    3.    Cash. If a client nominates to pay cash it must be paid upon our cleaners arrival. If additional hours of work is requested you must pay our cleaner before work continues.
CBA
BSB: 062-475
ACC: 1035 5930
Citraclean Solutions

ADDITIONAL HOURS WORKED:
Additional hours worked past the nominated time will be charged at $75/$85 per hour plus GST per cleaner. We will give you an indication of how long we expect the cleaning to take once at the property. But we will never proceed past the agreed time unless the instruction has been agreed with our client first.

SERVICE FEE:
A service fee of $200 is charged when working weekends and $350 when working Public Holidays.

RUBBISH REMOVAL:
Rubbish removal can be included in the clean but only relocated to site bins. If we are requested to take rubbish offsite, additional fees will be charged.

ADDITIONAL SERVICES:
Carpet cleaning services I High pressures cleaning I Window cleaning I Painting I Minor building works; can be provided and quoted after inspecting.

START & FINISH TIMES:
Our start time commences when we arrive at the property. We will let the client know we have arrived. If the client is late letting us in we will still charge from time of arrival.
Our finish time will be after the client inspects the job with our team and agrees it is complete.

HOURS OF WORK:
Our hours of work are from 7am to 4.30pm. We prefer to start work early to cater for all of our clients. If our client asks for a time outside these hours a fee of $350 will be incurred.

DURATION OF CLEANING & COSTS:
Given the size of your property (add property details) and I would suggest using 2 professional cleaners to get the cleaning done within the same day. If our team works say 8 hours our charge would be $1,360 plus GST ($136). If it takes longer additional fees apply. But if they get it done sooner you will only pay for the hours worked. As per above, start and finish times must by agreed between cleaner and client. We can also provide a quote to clean the furniture as per sent photos.

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